Job DescriptionJob Overview: Provide 24×7 hands & feet onsite support for Data Center equipment at DC

NKey Responsibilities:

N

n
- Perform physical racking, stacking, and cable patching for network devices.
N
- Support routine hardware maintenance, replacements, and vendor visits.
N
- Monitor local DC alertsand escalate to L2 engineers.
N
- Maintain inventory of cables, patch panels, and network racks.
N
- Ensure compliance with DC operational safety and access guidelines.
N
- Prepare operational reports, capacity/utilization inputs and service metrics.
N
- Ensure SLA compliance, audit readiness and RBI/security policy adherence.
N
- Maintain SOPs, runbooks, KB articles and operational documentation.
N
- Coordinate with OEMs/vendors and internal teams for issue resolution.
N
- Support DR drills, patching,



vulnerability remediation and preventive maintenance.
N
- Participate in RCA preparation for Priority incidents.
N
- Follow Incident, Problem, Change and Service Request Management processes.
N
- Perform daily physical equipment health checks and media/tape handling where applicable.
N
- Maintain visitor/material movement registers and support vendor escort activities.
N

nTechnical Skills: Networking basics (LAN/WAN), cabling, DC operations, ITSM ticket logging.

NCertifications: Preferred: ITIL Foundation;

Nice to have: CCNA

NCoverage Model: Onsite 24×7 (shift-based), DC Mumbai

📌 Hiring: Data Center - Dc Hands & Feet (Alibag)
🏢 S2Integrators
📍 Alibag