Interested candidates can directly call to Ms.Leelima-(phone hidden) (11:00 AM 5:00 PM)

About the Role:

We are hiring dynamic Customer Support Executives for a premium voice and chat process with one of India's leading Telecom and Broadband Giants. If you have excellent communication skills, a background in customer support, and a knack for resolving tech/service queries, this is the perfect opportunity to accelerate your career!

Key Responsibilities:

- Handle inbound customer queries via calls and chat regarding broadband plans, billing, network issues, and service requests.
- Provide accurate, prompt, and satisfactory resolutions while maintaining a polite and professional demeanor.
- Troubleshoot basic technical and network connectivity issues for broadband users.
- Maintain accurate records of customer interactions, complaints, and follow-ups in the CRM system.




- Coordinate with backend technical and operational teams to escalate and resolve complex customer issues.

Candidate Requirements:

- Experience: Minimum 0-3 Years of relevant experience in a Voice or Chat Customer Support role (BPO/Telecom experience is a plus).
- Communication: Excellent verbal and written communication skills in English and Hindi.
- Skills: Good typing speed, active listening, and a problem-solving mindset.
- Education: Minimum 12th Pass / Undergraduates / Graduates are eligible.
- Availability: Comfortable working from the Noida office location in rotational shifts.

What We Offer:

- Competitive salary up to 26,000 CTC per month.
- Performance-based monthly incentives.
- Excellent growth opportunities within a rapid-paced environment.

📌 Hiring Customer Care Exe. For Blended Process | Noida | CTC upto 3 LPA
🏢 THR Consultants
📍 Noida