Assists the Guest Relationship Manager in administering front office functions.

- Front office areas include and Guest Services/Front Desk & Security.

- Position directs and works with managers and employees to carry out procedures ensuring an effective check in and check out process.

- Ensures guest maximizes the facial performance of the department.

- Supporting Manager of Front Desk - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound facial and demonstrates honesty/integrity.

- - Encourages and builds mutual trust, respect, and cooperation among team members.

- Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

- Ensuring Exceptional Customer Service- Provides services that are above and beyond for customer satisfaction and retention.

- Manage dining booking and keep update on daily basis.

Pay: ₹20,000.00 - ₹28,000.00 per month

Work Location: In person

📌 Guest Relationship Executive (Nandanam)
🏢 Madras Culinary
📍 Nandanam