About the Role

Neptune Tours & Travels is looking for a proactive and business-oriented HR Manager to take ownership of the company's people function.

We are looking for someone who can go beyond routine HR administration and help us build a high-performance, accountable and employee-friendly organisation as Neptune expands across B2B, B2C, Corporate Travel, Operations, Technology and current branches.

Key Responsibilities

- Recruitment & Manpower Planning

Own end-to-end hiring across sales, operations, ticketing, visa, corporate, technology and management roles. Build strong sourcing channels through LinkedIn, Naukri, referrals, consultants and campus recruitment, while maintaining a healthy candidate pipeline.
- Performance Management

Create KRAs and KPIs with department heads, establish monthly/quarterly performance reviews, track targets, design appraisal processes and manage Performance Improvement Plans where required.
- HR Operations

Manage the complete employee lifecycle: onboarding, induction, probation, confirmation, attendance, leave, payroll coordination, increments, transfers, documentation and exits.
- Policies, Compliance & Discipline

Develop and implement HR policies and SOPs. Maintain appropriate employee documentation and coordinate applicable statutory compliance including PF, ESIC and other employment requirements.



Handle grievances and disciplinary matters professionally.
- Culture, Engagement & Retention

Build a professional, performance-oriented culture while improving employee communication, engagement, training and retention.
- HR Analytics & Management Reporting

Provide management with a monthly HR dashboard covering headcount, vacancies, time-to-hire, offer-to-joining ratio, attrition, absenteeism, attendance, performance, manpower cost and other relevant HR metrics. These metrics are also being explicitly sought in current HR-manager roles.
- HR Systems & Automation

Help Neptune implement better HRMS, recruitment workflows, employee databases and appropriate AI/automation tools to reduce repetitive HR work.

The Person We're Looking For The ideal candidate has 58 years of broad HR/generalist experience and has independently handled several HR functions rather than working only in recruitment.

They should be confident dealing directly with senior management and employees, be strong in Excel/Google Sheets and HRMS, understand performance management and statutory HR requirements, communicate well in English and preferably Bengali/Hindi, and—most importantly—be comfortable building systems from scratch

📌 Group HR and Administration Manager (Kolkata)
🏢 Neptune Holidays
📍 Kolkata