Job Summary

We are looking for an experienced Group Desk Executive to manage B2B/B2Cair ticketing requirements, including individual and group bookings, while providing productive support to travel agents and trade partners.

Key Responsibilities

- Handle domestic and international flight bookings, group bookings, ticketing, reissues, cancellations, and refunds.

- Manage PNRs and provide accurate fare, availability, baggage, and flight information.

- Handle group fare requests, seat blocking, name lists, ticketing deadlines, and group booking follow-ups.

- Manage travel agent queries and provide timely ticketing solutions.

- Coordinate with airlines, GDS, consolidators, and internal teams.

- Handle schedule changes, rebooking, and other airline-related issues.

- Ensure accurate and timely ticketing while following airline and company policies.

Requirements

- 1-2 years of experience in B2B/B2C air ticketing / travel trade.

- Hands-on experience with Amadeus,



Galileo, Sabre, or Travelport.

- Good knowledge of domestic and international fares, airline rules, and group bookings.

- Strong communication, coordination, and problem-solving skills.

- Ability to work under pressure and handle urgent ticketing requirements.

Pay: ₹20,000.00 - ₹22,000.00 per month

Benefits

- Cell phone reimbursement

- Commuter assistance

- Health insurance

- Internet reimbursement

- Leave encashment

- Paid sick time

Ability to commute/relocate

- Chandigarh: Reliably commute or planning to relocate before starting work (Preferred)

Education

- Bachelor's (Required)

Experience

- Travel Trade: 1 year (Required)

Shift availability

- Day Shift (Required)

- Overnight Shift (Required)

Work Location: In person

📌 Group Desk Executive (Chandigarh)
🏢 ALR Aviations
📍 Chandigarh