PROPERTY MANAGER / PG WARDEN

Location: Delhi

Employment Type: Full-Time

Experience: 1–2Years preferred | Freshers with the right attitude may also apply

About the Role

We are looking for a smart, confident, responsible, and sharp Property Manager / PG Warden to manage the day-to-day operations of our PG/hostel property.

The person will be responsible for student management, resolving complaints and issues, maintaining discipline, coordinating with the caretaker and service vendors, and ensuring that the property is well-maintained and running smoothly.

Key Responsibilities

Student Management

- Act as the primary point of contact for students/residents at the property.
- Understand and resolve day-to-day student concerns and complaints.
- Handle issues related to rooms, facilities, housekeeping, maintenance, food, utilities, etc.
- Maintain good relationships with students while ensuring property rules and discipline are followed.
- Handle emergency situations and escalate serious issues to management when required.

Property Management

- Ensure the property is clean, safe, well-maintained, and operational.
- Regularly inspect rooms, common areas, washrooms, kitchen, electrical/plumbing facilities, and other property areas.
- Identify maintenance requirements and ensure issues are resolved on time.
- Monitor the work of the caretaker, housekeeping, security, and other support staff.
- Ensure the caretaker is completing assigned responsibilities properly.
- Coordinate with maintenance teams and vendors whenever required.

Complaint & Issue Handling

- Receive, record, and follow up on student complaints.
- Ensure complaints are resolved within the required time.
- Maintain proper communication with students regarding the status of their complaints.
- Escalate unresolved or serious issues to the management team.

Daily Operations





- Monitor daily property activities and ensure smooth operations.
- Maintain basic records related to maintenance, complaints, inventory, incidents, and property requirements.
- Coordinate with the central management/operations team regarding property updates.
- Ensure compliance with company policies and property rules.

Requirements
- Good communication and interpersonal skills.
- Smart, confident, sharp, and proactive personality.
- Strong problem-solving and decision-making abilities.
- Ability to handle students professionally and calmly.
- Good coordination and people-management skills.
- Ability to manage multiple issues at the same time.
- Comfortable using WhatsApp, Excel/Google Sheets, and basic digital tools.
- Willingness to take ownership of property operations.
- Ability to work independently and take quick decisions when required.

Preferred Experience Experience in PG, hostel, co-living, student accommodation, hotel, facility management, or property management will be an added advantage.

Experience handling students/residents, caretakers, housekeeping staff, maintenance teams, and vendors will be preferred.

Ideal Candidate

We are looking for someone who is:

- Smart & Presentable
- Confident & Good at Communication
- Sharp & Alert
- Responsible & Reliable
- Proactive rather than reactive
- Good at Handling People
- Calm Under Pressure
- Solid in Problem Solving
- Able to Take Ownership

What We Expect The Property Manager/Warden should not simply wait for complaints. The person should actively inspect the property, identify problems before they become complaints, ensure the caretaker and staff are doing their work, and make sure students have a safe, comfortable, and well-managed living environment. Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits

- Food provided
- Internet reimbursement
- Paid sick time
- Paid time off

Work Location: In person

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