Key Responsibilities

- Customer Reception &
- Greeting:

Receive vehicle owners, drivers, and fleet managers arriving at the service center with a skilled attitude.

- Service Appointment &

- Gate Entry Management:

Manage appointment schedules via the Ashok Leyland Care / Dealer Management System (DMS) and log vehicle gate-in details.

- Customer Routing: Guide customers to the designated Service Advisors (SAs) or Customer Relationship Officers (CROs) based on vehicle issues.

- Call Handling &

- Follow-ups:

Manage incoming calls regarding service status, book routine maintenance appointments, and answer basic service inquiries.

- Customer Waiting Area Maintenance: Ensure the customer lounge/reception area is clean, well-organized, and equipped with amenities for long-distance drivers waiting for vehicle service.

- Administrative &

- Billing Support:

Support the job card desk with filing, printing estimate sheets, updating customer contact records, and collecting initial service feedback.

Pay: ₹13,249.61 - ₹20,428.74 per month

Benefits

- Commuter assistance

- Food provided

- Health insurance

- Internet reimbursement

- Provident Fund

Work Location: In person

📌 Front Office Supervisor (Namakkal)
🏢 KT Motors Private
📍 Namakkal