Key Responsibilities

- Welcome and assist visitors, customers, vendors, and dignitaries. Manage the front desk and visitor registration.

- Handle incoming calls and route them appropriately.

- Coordinate meeting room bookings and appointments.

- Receive and dispatch courier, mail, and official correspondence. Provide administrative support to various departments.

- Maintain front desk area standards and ensure a positive first impression of the Bank.

- Coordinate with Security and Administration for visitor management and employee support.

Communication Skills

- Excellent verbal and written communication in English.

- Able to converse in Malayalam, Tamil and Hindi.

- Ability to interact confidently with senior executives, customers, regulators, and visitors.

Computer Proficiency

- Working knowledge of: Microsoft Office (Word, Excel, PowerPoint, Outlook)

- Email etiquette Visitor management systems

- Basic office automation software

📌 Front Office Administrator (Thrissur)
🏢 ESAF Small Finance Bank (ESAF SFB)
📍 Thrissur