Front Office Staff – JB Rainwater Harvesting

Company: JB Rainwater Harvesting

Location: Kochi, Kerala

Employment Type: Full-time

JB Rainwater Harvesting is looking for a friendly, organized, and responsible Front Office Staff to manage our reception and day-to-day office coordination. The ideal candidate should have good communication skills, basic computer knowledge, and the ability to interact professionally with customers, visitors, and team members.

Key Responsibilities

- Manage front-office operations and attend to visitors and customers.
- Answer and respond to incoming phone calls, WhatsApp messages, and enquiries.
- Handle customer enquiries related to rainwater harvesting, water management, and company services.
- Coordinate customer appointments, site visits, and technician schedules.
- Maintain customer records, enquiries, quotations, invoices, and other office documents.
- Coordinate with the management, technical team, and field staff.
- Follow up with customers regarding enquiries, quotations, payments, and scheduled work.
- Assist with basic office administration and data entry.




- Maintain a qualified and welcoming office environment.
- Support the management team in daily administrative activities.

Requirements
- Good communication skills in Malayalam and English.
- Basic knowledge of MS Office, Google Workspace, WhatsApp, email, and internet usage.
- Good organizational and customer-handling skills.
- Positive attitude and willingness to learn.
- Previous experience in front office, customer service, administration, or sales coordination is preferred.
- Freshers with good communication and computer skills may also apply.

Preferred Qualities
- Polite and confident personality.
- Good telephone etiquette.
- Ability to multitask and prioritize work.
- Responsible, punctual, and organized.
- Interest in environmental sustainability, water conservation, and rainwater harvesting will be an advantage.

Salary: Based on experience and skills. Pay: ₹8,672.83 - ₹25,300.49 per week

Benefits

- Cell phone reimbursement

Work Location: In person

📌 Front Desk Staff (Kochi)
🏢 JB Group
📍 Kochi