JOB SUMMARY

We are looking for a professional, friendly, and well-organized Front Desk Executive to manage the reception area and serve as the first point of contact for visitors, clients, candidates, and business associates. The candidate will be responsible for handling calls, welcoming visitors, coordinating meetings, managing front-office activities, and providing administrative support.

KEY RESPONSIBILITIES

- Greet and welcome visitors, clients, and guests in a professional and courteous manner.
- Manage the reception area and ensure it is clean, organized, and presentable.
- Answer, screen, and route incoming calls appropriately.
- Handle emails, messages, and general enquiries professionally.
- Maintain visitor records and appointment schedules.
- Coordinate meetings and manage conference room bookings.
- Inform concerned employees when visitors or clients arrive.
- Handle incoming and outgoing courier and postal correspondence.
- Maintain front-office records, registers, and documentation.
- Assist with basic administrative and clerical activities.
- Coordinate with HR, Admin, Sales, and other departments as required.
- Support interview scheduling and candidate coordination when required.
- Maintain office supplies and coordinate replenishment with the Admin team.
- Assist in organizing meetings, events, and office activities.
- Handle customer or visitor concerns and direct them to the appropriate department.
- Maintain confidentiality of company and employee information.
- Ensure professional telephone and communication etiquette at all times.




- Perform other administrative duties assigned by management.

REQUIRED SKILLS
- Excellent verbal and written communication skills.
- Pleasant personality and professional appearance.
- Strong customer service and interpersonal skills.
- Good telephone etiquette.
- Good organizational and time-management skills.
- Ability to multitask and handle visitors and calls efficiently.
- Basic knowledge of MS Office, Email, and Internet applications.
- Good coordination and follow-up skills.
- Ability to maintain confidentiality and professionalism.

QUALIFICATION & EXPERIENCE
- Graduate in any discipline.
- 1–3 years of experience in front desk, reception, customer service, or administration is preferred.
- Freshers with excellent communication skills and a professional personality may also be considered.

KEY PERFORMANCE INDICATORS (KPIs)
- Skilled visitor and customer handling.
- Effective call and communication management.
- Accuracy of visitor and front-office records.
- Timely coordination of meetings and appointments.
- Overall reception and front-office management.
- Customer and visitor satisfaction.
- Professionalism and adherence to company standards.

PERSONAL ATTRIBUTES
- Warm, polite, and approachable.
- Well-groomed and presentable.
- Confident and professional.
- Punctual and responsible.
- Patient and composed under pressure.
- Proactive and organized.
- Positive attitude and team-oriented approach.

Excellent communication skills

Smart and pleasing personality

Candidates can share their cv's on (phone hidden).

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Front Desk Receptionist (Peeragarhi)
🏢 Shiv Enterprises
📍 Peeragarhi