11 Sep
|
Espangle
|
Gurugram
Company Description Espangle is a premier 360-degree consulting firm and brand incubator operating at the intersection of food and hospitality. The company delivers end-to-end strategic solutions that support market expansion, operational optimization, and asset management for clients ranging from homegrown culinary brands to boutique hotels and luxury resorts. Espangle distinguishes itself through a dual focus on consulting and operating its own proprietary brands across hospitality, dining, and next-gen food retail.
Its owned properties, restaurant concepts, and digital-first food brands give the company hands-on, real-world insight into guest experiences and industry trends. This integrated approach offers team members exposure to diverse projects and growth opportunities within a dynamic, expanding ecosystem.
Role Description The Front Desk Executive is a full-time, on-site role based in Gurugram. This position is responsible for welcoming guests, managing check-ins and check-outs, and ensuring a smooth, professional front office experience. Daily tasks include handling phone calls, managing visitor logs, coordinating with internal teams, and responding to guest queries in a timely and courteous manner.
The role also involves overseeing appointment scheduling, maintaining a clean and organized reception area, and supporting basic administrative functions such as mail handling and document coordination.
The Front Desk
Executive serves as the first point of contact for guests and partners, helping uphold Espangle’s standards of hospitality and brand image.
Qualifications
- Candidates should possess strong interpersonal skills and a professional, welcoming demeanor.
- Candidates should possess excellent customer service and reception duties capabilities.
- Candidates should possess transparent, confident communication and phone etiquette skills.
- Candidates should possess basic administrative and organizational skills, including scheduling and record-keeping.
- Relevant experience in hospitality, front office, or client-facing roles is preferred.
- Ability to handle multiple tasks, work under pressure, and maintain attention to detail.
- Comfort with using office software and reservation or CRM systems is an advantage.
- Minimum educational qualification: high school diploma; a degree in hospitality or related fields is a plus.
📌 Front Desk Executive (Gurugram)
🏢 Espangle
📍 Gurugram