Designation: Front Office & Studio Operations Manager Reporting to: People Lead Role Summary This role combines Front Office Management, Studio Administration, Community Building, HR Support, and Founder Assistance. This is a front-office based role — the incumbent will be stationed at reception/front desk as a core part of the job. The individual is responsible for ensuring seamless studio operations while fostering a strong internal culture.

Key Responsibility

Areas 1.

Front

Office & Brand Representation - Attend all walk-ins (clients, vendors, partners).

- Manage reception & visitor experience.
- Handle incoming landline calls professionally.
- Maintain reception aesthetics and visitor records.

Outcome: Professional first impression and smooth front-desk operations.

- Vendor & Design Coordination - Maintain updated vendor database.
- Schedule and coordinate vendor meetings.
- Track vendor interactions and documentation.

Outcome: Effective material sourcing and vendor alignment. 3.

Studio

Administration & Facility Management - Ensure office cleanliness, hygiene, and upkeep.

- Maintain pantry, refreshments, crockery, stationery.
- Identify upgrade needs and propose budgets.
- Coordinate maintenance and facility vendors.
- Maintain asset & inventory records.

Outcome: Well-maintained, aesthetically aligned studio environment.

- Financial & Operational Controls - Maintain monthly imprest records with bills.
- Submit expense reconciliation reports.
- Track company car logbooks (KM, fuel usage, servicing).




- Monitor fuel efficiency and report discrepancies.
- Track admin staff leave records and coverage planning.

Outcome: Cost control, operational discipline, and transparency.

- Travel & Cost Optimization - Book flights, hotels, and transport.
- Compare platforms for best pricing.
- Research cost-saving tools and card benefits.

Outcome: Efficient and economical travel management.

- Community & Culture Development - Plan team engagement initiatives.
- Organize cultural activities and events.
- Conduct quarterly quizzes (design knowledge, values).
- Drive internal engagement during weekly meetings.

Outcome: Stronger team bonding and cultural alignment.

- HR & People Coordination - Support onboarding and act as buddy for new joiners.
- Monitor biometric attendance & adjustments.
- Take minutes of weekly meetings and track action items.
- Assist in preliminary CV screening.
- Coordinate interview scheduling.
- Manage exit documentation and handovers.

Outcome: Structured people processes and accountability tracking.

- Founder & Studio Head Support - Assist with scheduling and coordination when required.
- Take regular feedback for improvements.
- Support internal initiatives and event planning.
- Maintain confidentiality and proactive execution.

Outcome: Operational support to leadership with reduced dependency.

Performance

Expectation - High ownership and proactive problem-solving.

- Continuous upskilling and process improvement.
- Increment and growth linked to performance, initiative, and expanded responsibilities.

📌 Front Desk Manager (Karnal)
🏢 Chalk Studio
📍 Karnal