Roles and Responsibilities :

- Managing Fraud Management OPS partner 24*7 ( 3 shifts)

- Detect possible Frauds through FMS alerts

- Analyze cases of suspicious fraud in complete domain

- Build Research &
- Analytical Capabilities for effective and Preventive Airtel Money &
- Fraud Management practices

- Motoring True/False Positive Ratio (TPR &

- FPR) and ensuring reduction in False positives alerts percentage & making FMS more accurate in terms of fraud detection.

- Building Auto actioning capabilities to be more proactive

- Implementation of risk mitigation controls to strengthen the control environment

- Identify abnormal trends, pattern & gaps. Investigate, recommend and implement resolutions

Job Requirements :

- Knowledge of Revenue Assurance &
- Fraud Management , Mobile Money Systems,



Mobile Financial Service Ability to do data analysis and formulate the business processes

- Robust problem solving skills

- Environmental awareness of economic and financial risks impacting in digital payment processes

- High level of integrity

- 5-10 years of experience in fraud management or related field (banking/financial services).

- Advanced expertise in Excel, including pivot tables, macros, and visualizations.

- Strong understanding of risk analytics, risk control, and fraud detection techniques.

- Experience working with large datasets using SQL queries.

📌 Fraud Management - TL (Gurugram)
🏢 Airtel Africa
📍 Gurugram