FQC – Roles & Responsibilities

- Final Quality Checking

- Check the service/product before it is delivered to the customer.

- Ensure it meets company quality standards.

- Verify Service Standards

- Check whether all required service steps and procedures were followed.

- Identify errors, defects, or missing information.

- Customer Requirement Check

- Ensure the service delivered matches the customer’s requirements and expectations.

- Corrective Action

- Ensure services follow company policies, SOPs, safety requirements, and applicable standards.

- Coordinate with service/operations teams to correct identified issues.

- Follow up to make sure the issue is resolved.

- Quality Reporting

- Prepare daily/weekly/monthly quality reports.

- Track rejection rates, complaints, errors, and improvement areas.

- Continuous Improvement

- Identify recurring problems.

- Suggest improvements to processes and service quality.

- Customer Complaint Support

- Analyze customer complaints related to quality.

- Help identify the root cause and prevent repetition.

- Compliance

Work Location: In person

📌 FQC (Nellore)
🏢 Balaji agencies and Industries
📍 Nellore