What this job involves:

- Responsible for the overall Low side soft services operations.

- Ensure immediate response to Priority Calls.

- Scheduled and Surprise walk around of the Facility to ensure high standards of housekeeping and upkeep

- Ensure the TTs are closed with in timelines/SLAs.

- Advising the business on measures to improve the efficiency and cost effectiveness of the facility.

- Prepare &
- Managing Budgets, Leverage technology, Make quick decisions and solve problems.

- Maintain good relationships with a wide range of employees, managers, executives, suppliers, vendor &

- Client stake holders.

- Events management, ADHOC and planned request to be handled with the guidelines provided.

- Co-ordinate and execution of all the BU moves in sync with the space management team.

- Overseeing mail room services

- Overseeing of Medical room and Ambulance services.

- Ensure the accruals are submitted with minimal or no variance.

Coordinate &

- Deliver

- Responsible for the upkeep of the Low side soft services areas/floors.

- Monitoring Facilities Assistant managers/Executives and assigning them the task/guide them where ever required.

- Handle all emergency situations pertaining to employees and TPV

- Work as a team player with co-workers and in conjunction with other departments.

- Ensuring the site compliance scores are maintained as per the statuary norms.

- To have the monthly connects with the TPV Vendor for seamless operations.

- Analyse the vendor score card to raise the bar.

Customer Service

- Deliver high quality,



prompt and courteous Facility Management services in support of Client’s business needs in a safe working environment

- Be accessible for escalation of all FM related issues
- In case of any medical emergencies at site He/she has to promptly act up on the situation and further reporting to be done.

- Over seeing mailroom/medical room/Mothers room facilities to provide the standards and quality of experience.

- Technology tools implementation and management.

- Assistance to finance team in preparing the annul budgets.

- Supporting Business EAs for any Adhoc requests.

- Prepare, review and submit MBR &
- QBR.

- Ensure that the contractors are meeting their commitments on scheduled delivery of trainings.

- Implement cost savings initiatives for the client and optimize efficiency

- Proactively solve problems as they arise.

- Proactively seek to improve the systems and processes of all operations in response to changes in the campus.

- Ensure timely submissions of the invoices and payments clearances with in the specified time lines.

Supplies:

- Stores, Inventory’s and ROL to be looked at and orders to be placed accordingly.

- Ensure there is no stock out issues, supplies should be available all the times

- Raising the requirement to the procurements for supplies

- Adhoc business requirements to be handled





- Approving of Indents on IMT.

- The budgets for the month allocated are utilized.

Education and experience

- Candidate must have a high school diploma or graduate degree

- Minimum 4 years prior experience in facilities/property management, hospitality or related field preferred

- Knowledge of Technology applications, organization skills, strong verbal skills, detail oriented, prioritizing skills, customer service, follow up

- Positive, professional, pleasant attitude, self-motivated; confident, energetic, and flexible

- Strong Customer focus that includes critical thinking, excellent people skills, problem solving, empathy and the ability to interact with a wide range of client staff and demands

- Ability to work independently with little supervision and effectively deal with stressful situations

- Demonstrated experience with continuous improvement initiatives highly desirable

- Demonstrated experience with client reporting and preparation of reports required

A relationship builder

- Client Satisfaction and cost effectiveness;

- Continuous improvement in the following:
- Morale and satisfaction of employees under management. Client satisfaction
- Identification of process improvement for the Clients.

What You Can Expect From Us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve outstanding things.

Keep your ambitions in sight and imagine where JLL can take you...

📌 Facilities Manager (Hyderabad)
🏢 JLL
📍 Hyderabad