Department- International Business / Export

Reporting To- Director

Location-Mumbai

Job Summary

We are looking for a proactive and detail-oriented Export Executive to manage and coordinate day-to-day export orders, documentation, customer communication, shipment coordination, and international order processing.

The candidate will work closely with international customers to ensure timely export orders.

Key Responsibilities

1. Export Order Management

- To Receive and process international orders.
- Coordinate with internal departments for order confirmation and execution.
- Track production, packing, and shipment schedules.
- Ensure timely dispatch of export orders.
- Maintain proper records of export orders and customer requirements.

2. Customer Communication

- Communicate with overseas customers regarding order status, documentation, shipment details, and delivery schedules.
- Respond promptly to customer queries.
- Share dispatch and shipment updates.
- Coordinate sample requests and documentation requirements.
- Maintain professional relationships with international customers.

3. MIS & Reporting

- Maintain export order and shipment trackers.
- Prepare weekly/monthly export reports.
- Track pending orders, shipments, payments, and documentation.
- Maintain customer and shipment records in ERP/CRM systems.
- Provide management with regular updates on export activities.





Required Skills

- knowledge of export procedures and international logistics.
- Knowledge of export documentation and shipping processes.
- Good understanding of Incoterms such as FOB, CIF, CFR, EXW, etc.
- Familiarity with LC, advance payment, DP/DA and other international payment terms.
- knowledge of MS Excel, Word and Outlook.
- Excellent written and verbal communication skills.
- Strong follow-up and coordination skills.
- Good attention to detail.
- Ability to manage multiple export orders simultaneously.
- Ability to communicate professionally with international customers.

Preferred Experience Experience: 1–4 years in Export / International Business / Export Documentation, preferably in:

- Pharmaceutical industry
- API industry
- Pharmaceutical excipients
- Chemicals
- Specialty chemicals
- Nutraceuticals

Experience in handling international customers and export shipments will be an advantage. Ideal Candidate The ideal candidate should be organized, commercially aware, confident in communicating with overseas customers, solid in follow-ups, and comfortable coordinating across multiple departments to ensure that every export order moves smoothly from purchase order to final delivery.

Pay: ₹10,024.46 - ₹35,000.00 per month

Work Location: In person

📌 Export Executive (Andheri East)
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