We’re Hiring | Executive / Senior Executive – Loan Operations Location: Domlur, Bengaluru Experience: 1–3 Years Company: Unacademy We’re looking for a detail-oriented and proactive professional to join our Loan Operations team and drive smooth, timely processing of loan cases. What You’ll Do:
- Manage daily loan cases and ensure processing within defined TATs - Coordinate with lenders & Sales Teams for smooth application closure - Track pending cases, identify bottlenecks & drive resolutions - Handle loan-related escalations and customer/learner concerns - Support Sales Teams with rejected/non-approved cases and payment failures - Ensure adherence to SOPs,
processes & compliance requirements - Identify potential mis-selling/non-compliance cases and escalate appropriately - Work with stakeholders to improve the overall loan journey - Coordinate on course/goal mapping and re-mapping on loan forms What We’re Looking For:
- 1–3 years of experience in loan processing/operations - Strong command of Hindi & English - Excellent written English communication - Strong coordination, problem-solving & communication skills - Ability to manage multiple cases and escalations within strict TATs - Comfortable working in a quick-paced, target-driven environment Interested? Share your updated CV at
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📌 Executive (Tumakuru)
🏢 Unacademy
📍 Tumakuru