Job Summary:

Responsible for managing and coordinating day-to-day hospital operations, ensuring smooth patient flow, efficient inpatient (IP) admissions, coordination between departments, and a positive patient experience.

Key Responsibilities:

- Oversee the overall day-to-day hospital operations and ensure smooth functioning of all departments.

- Manage and coordinate the IP (Inpatient) admission process from registration to bed allocation and admission completion.

- Coordinate with doctors, nursing staff, billing, insurance/TPA, housekeeping, pharmacy, diagnostics, and other departments.

- Ensure timely bed allocation and effective patient movement across departments.

- Monitor admission, discharge, transfer, and patient waiting times.

- Assist patients and attendants with admission-related queries and resolve operational issues.

- Coordinate with the billing and insurance teams for cashless/TPA approvals and documentation.

- Monitor availability of beds, rooms, ICU beds, and other critical resources.





- Handle patient and attendant complaints and ensure timely resolution.

- Maintain accurate operational records, reports, and daily MIS.

- Monitor compliance with hospital policies, SOPs, safety standards, and regulatory requirements.

- Identify operational gaps and suggest improvements to improve patient experience and hospital efficiency.

- Coordinate during emergencies and high patient-volume situations.

- Support management in achieving operational, quality, and patient-service targets.

Key Skills:

- Hospital operations management

- IP admission and discharge coordination

- Patient relationship management

- Bed management

- Billing/TPA coordination

- Team coordination

- Problem-solving and decision-making

- Communication and interpersonal skills

- MIS/report preparation

- Knowledge of hospital SOPs and NABH standards

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Executive – Hospital Operations (Madurai)
🏢 Preethi Multispecialty Hospitals
📍 Madurai