Department: Property / Facilities | Location: Ghaziabad

Experience: 10–14 Years preferred

Reports To: GM – Operations / Director

Direct Reports: Housekeeping Supervisor, Security Supervisor, Maintenance Team, Gardening Staff

Job Purpose:

Oversee the complete operations, maintenance, and administration of One Group's residential or commercial estate in Ghaziabad, ensuring a protected, clean, well-maintained, and resident/tenant-friendly environment at all times.

Key Responsibilities:

- Manage day-to-day operations of the estate: maintenance, housekeeping, security, and horticulture
- Supervise and coordinate all facility staff including guards, cleaners, technicians, and gardeners
- Plan and execute preventive maintenance schedules for electrical, plumbing, civil, and HVAC systems
- Handle resident / tenant queries, complaints, and service requests with prompt resolution
- Oversee Society / RWA coordination, meeting minutes, and compliance as applicable
- Manage vendor contracts for AMC, pest control, lifts, DG sets, STP, water supply, etc.
- Monitor estate budget, petty cash, and monthly expense reporting to management
- Ensure compliance with fire safety, building bylaws,



and municipal regulations (GDA/GNIDA norms)
- Supervise move-in/move-out procedures and maintain occupancy records
- Prepare monthly MIS reports on maintenance status, complaints, and expenditures for management

Key Result Areas (KRAs):

- Resident/tenant satisfaction score
- Complaint resolution TAT
- Preventive maintenance compliance %
- Budget adherence
- Vendor performance and AMC renewals

Qualifications: Graduate / B.E. in Civil or Electrical preferred; Facility Management certification (IFMA/CFM) is a plus Experience: 10–14 years in estate/facility management, preferably in residential townships, group housing, or commercial complexes in NCR/Ghaziabad

Key Competencies: Facility Operations, Vendor Management, Budgeting, Team Leadership, Resident Relations, GDA/Municipal compliance, MS Office

Working Conditions: On-site – Ghaziabad estate; requires flexibility for emergency calls

Job Type: Permanent

Pay: From ₹30,000.00 per month

Benefits

- Health insurance
- Provident Fund

Application Question(s):
- Current Salary?
- Total Experience ?

Work Location: In person

📌 Estate Manager (Ghaziabad)
🏢 One Group Developers
📍 Ghaziabad