Job Profile: ERP Support Executive

Job Location: Ahmedabad

Experience: 1-3 Years

Department: Customer Success

Industry: IT Product Based

Responsibilities

· The ERP Support Executive will work closely with ERP team members as well as end users to provide functional support and training of business processes enabled by ERP in the respective modules.

· Provide ERP support by resolving customer queries via phone, email, remotely or at client- side location.

· Responsible to communicate with Customer ERP core team, implementation team, technical consultant and his manager.

· To Maintain Flowcharts, SOP's and prepare user manuals and provide end user training.

· To configure, deploy and manage the ERP system and the backend database system.

· Extensively travel to client end for software implementation and training purpose.





Desired Candidate Profile

· Any Graduate/Post Graduate eager to work with ERP Software for Manufacturing Industry.

· Strong knowledge of PLSQL is required.

· Ability to solve complex business issues and have excellent communication and presentation skills.

· Functional knowledge of ERP Modules and Processes.

Preferred

· Prior experience in implementation and support of Manufacturing ERP Solution would be preferable.

Pay: ₹400,000.00 - ₹600,000.00 per year

Benefits

- Versatile schedule
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
- Work from home

Work Location: In person

📌 ERP Support Executive (Ahmedabad)
🏢 Appstean Infotech
📍 Ahmedabad