Ecommerce Executive (Chennai)

Ecommerce Executive (Chennai)

11 Sep
|
Spillbox Innovation Private
|
Chennai

11 Sep

Spillbox Innovation Private

Chennai

Run our marketplace business end to end - listings, pricing, inventory, advertising, and daily operations across Amazon, Flipkart, Meesho, and other online platforms.

Listing & Catalogue Management

- Create new listings on Amazon Seller Central, Flipkart Seller Hub, Meesho Supplier Panel, JioMart, and Myntra with complete and accurate product data.
- Write keyword-rich titles, bullet points, and descriptions that follow each marketplace's content policy and character limits.
- Upload and maintain product images, size charts, and A+ content for brand-registered listings.
- Maintain master catalogue sheets with SKU codes, EAN/GTIN, HSN codes, MRP, weight, and package dimensions.
- Run bulk uploads and corrections through flat files, and fix catalogue errors, suppressed listings, and listing quality flags.
- Map size, colour, and pack-size variations correctly under parent-child listings.
- Keep content consistent across every platform whenever a product, price, or pack size changes.

Pricing & Margin Control
- Set and revise selling prices on each marketplace after accounting for commission, shipping, fulfilment, and return costs.
- Track competitor pricing daily and adjust to stay competitive without giving away margin.
- Work on Buy Box ownership on Amazon and Flipkart and act on pricing recommendation reports.
- Maintain MRP and minimum selling price discipline so our own channels do not undercut each other.
- Plan discounts, coupons, bank offers, and combo pricing along with the sales and finance teams.
- Flag loss-making SKUs and recommend price, pack, or packaging corrections.





Inventory & Fulfilment
- Monitor stock across FBA, Flipkart Smart Fulfilment, and self-ship, and raise replenishment requests before a stockout.
- Create and track inbound shipments to marketplace warehouses with correct labelling and documentation.
- Keep marketplace inventory in sync with internal stock to avoid oversell, cancellations, and penalties.
- Coordinate with the warehouse and logistics team on pickups, dispatch SLAs, and packaging standards.
- Track ageing and slow-moving stock and plan clearance or bundling action.

Orders, Returns & Customer Experience
- Process daily orders and keep late dispatch and cancellation rates within platform limits.
- Handle returns, refunds, and replacements, and analyse return reasons SKU by SKU.
- File and follow up claims for lost, damaged, and non-returned shipments until reimbursement is received.
- Respond to buyer messages, product questions, and reviews within the platform response time.
- Work with the product and packaging teams to bring down damage and quality related returns.

Advertising & Growth
- Run and optimise Sponsored Products, Sponsored Brands, and Flipkart PLA campaigns within agreed budgets.
- Track ACOS, ROAS, CTR,



and conversion rate, and move spend towards the SKUs that convert.
- Do keyword research for both listing content and ad targeting.
- Plan participation in platform events such as Great Indian Festival, Big Billion Days, and Meesho sale campaigns.
- Support new launches with launch pricing, review generation, and ad support.

Account Health, Compliance & Reporting
- Monitor account health dashboards, performance notifications, and policy warnings on every platform.
- Keep seller metrics such as order defect rate, return rate, and seller rating within safe limits.
- Maintain brand registry, category approvals, and product compliance documents.
- Reconcile marketplace settlements and payment reports against orders and escalate short payments.
- Build weekly and monthly reports on sales, category performance, ad spend, and returns for leadership.

Who Can Apply
- Freshers with strong Excel skills or 1-3 years of hands-on experience running marketplace seller accounts.
- Working knowledge of Amazon Seller Central, Flipkart Seller Hub, or Meesho Supplier Panel is a solid advantage.
- Comfortable with Excel/Google Sheets - filters, VLOOKUP, and pivot tables for catalogue and sales data.
- Understanding of marketplace commissions, shipping fees, and settlement reports.
- Basic knowledge of search keywords and marketplace advertising is a plus.
- Detail-oriented and organised, with the patience to work through large product sheets.
- Fluency in English and Tamil.

📌 Ecommerce Executive (Chennai)
🏢 Spillbox Innovation Private
📍 Chennai

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