11 Sep
|
Josya
|
Badshahpur
We are looking for a detail-oriented eCommerce Executive to manage and optimize Josya’s online store operations. The role involves product management, order processing, website updates, coordination with marketing teams, and ensuring a seamless customer experience across digital platforms.
Key Responsibilities
- Manage daily operations of the eCommerce website (product uploads, pricing, inventory, banners, collections).
- Ensure accurate product descriptions, images, SKUs, and categories for all listings.
- Coordinate with the design and content team for creatives, banners, and product images.
- Monitor orders, returns, exchanges, and refunds; coordinate with logistics partners.
- Handle customer queries related to orders, products, delivery, and policies via email/WhatsApp.
- Work closely with the marketing team on offers, campaigns, and seasonal launches.
- Track website performance, sales reports, and conversion metrics.
- Identify and fix basic website issues (broken links, pricing errors, out-of-stock updates).
- Ensure compliance with brand guidelines, pricing policies, and legal requirements.
Required Skills & Qualifications
- 1–3 years of experience in eCommerce operations (Shopify/WooCommerce preferred).
- Basic understanding of online marketing, product merchandising, and analytics.
- Familiarity with order management systems and payment gateways.
- Strong attention to detail and organizational skills.
- Good communication skills (written & verbal).
- Ability to multitask and meet deadlines in a fast-paced environment.
Job Type: Full time Pay: ₹5,191.73 - ₹15,000.00 per month
Work Location: Hybrid remote in Badshahpur, Haryana 122101
📌 E-Commerce Executive (Badshahpur)
🏢 Josya
📍 Badshahpur