Must have 5+ years of experience and must have worked with International market

We are looking for an experienced E-commerce Growth Manager / Growth Leader to drive end-to-end growth of the e-commerce business. The role will be responsible for building and scaling the complete e-commerce growth funnel, including traffic acquisition, marketplace growth, online media, customer conversion, revenue generation, retention, and new business opportunities.

The ideal candidate should have a strong understanding of e-commerce platforms, marketplaces, D2C businesses, digital marketing, performance marketing, customer acquisition, conversion optimization, and commercial growth.

The candidate will be expected to think beyond individual campaigns and take ownership of the overall business growth and revenue outcome.

Key Responsibilities1. E-commerce Business Growth

- Own the overall growth strategy for the e-commerce business.
- Develop and execute strategies to increase GMV, revenue, orders, customers, and profitability.
- Identify new categories, products, marketplaces, channels, and business opportunities.
- Build scalable strategies for expanding the online business.
- Identify market trends, customer behavior, and competitor activities to create growth opportunities.

1. E-commerce Funnel Management

Manage and optimize the complete customer funnel: Traffic → Product Discovery → Product Page → Add to Cart → Checkout → Purchase → Repeat Purchase

- Identify drop-offs at every stage of the funnel.
- Improve website and marketplace conversion rates.
- Develop strategies to increase add-to-cart rate, checkout rate, conversion rate, and repeat purchases.
- Work with product, technology, content, and operations teams to improve the customer journey.

1. Marketplace Growth

- Drive business growth across major e-commerce marketplaces and online platforms.
- Develop marketplace-specific growth strategies.
- Improve product visibility, ranking, discoverability, and sales.
- Monitor product/category performance and identify opportunities for expansion.
- Work on marketplace promotions, campaigns, pricing, offers, and assortment strategies.




- Track marketplace KPIs including GMV, orders, conversion, traffic, ranking, and profitability.

1. Online Media & Customer Acquisition

- Develop and manage online customer acquisition strategies across:
- Paid Search
- Social Media
- Display
- Marketplace Advertising
- Affiliate Marketing
- Influencer Marketing
- Retargeting
- Other digital acquisition channels
- Optimize media spends based on ROAS, ROI, CAC, revenue, and conversion.
- Work with creative and marketing teams to develop high-performing campaigns.
- Identify new digital channels for customer acquisition and business growth.

1. Revenue & GMV Growth

- Own monthly and quarterly GMV and revenue targets.
- Develop action plans to achieve and exceed business targets.
- Monitor daily, weekly, and monthly sales performance.
- Identify reasons for growth or decline and take corrective action.
- Improve Average Order Value (AOV) and revenue per customer.
- Develop cross-selling, upselling, bundling, and promotional strategies.

1. Customer Acquisition & Retention

- Develop strategies to increase new customer acquisition.
- Improve customer retention and repeat purchase rates.
- Analyze customer segments and buying behavior.
- Develop strategies to increase Customer Lifetime Value (CLV).
- Work with CRM/marketing teams on remarketing, retention, and customer engagement initiatives.

1. Business Creation

- Identify and build new e-commerce business opportunities.
- Explore new marketplaces, geographies, categories, products, and customer segments.
- Evaluate new business models and revenue opportunities.
- Build business cases and growth plans for new initiatives.
- Convert identified opportunities into measurable revenue and GMV.

1. Data & Performance Analytics

Track and analyze key e-commerce metrics, including:
- GMV
- Revenue




- Orders
- Website/Marketplace Traffic
- Conversion Rate
- Add-to-Cart Rate
- Checkout Rate
- CAC
- ROAS / ROI
- AOV
- Repeat Purchase Rate
- Customer Retention
- Customer Lifetime Value
- Product/Category Performance
- Marketplace Performance
- Contribution Margin / Profitability

Use data and analytics to make business decisions and continuously improve performance.
1. Cross-functional Leadership

- Work closely with E-commerce, Marketing, Sales, Operations, Technology, Product, Content, and Finance teams.
- Lead cross-functional growth initiatives from strategy to execution.
- Build a performance-oriented culture within the e-commerce team.
- Mentor team members and ensure ownership of individual and business KPIs.
- Present business performance, growth opportunities, and action plans to senior management.

Key KPIs The role will be measured on:
- GMV Growth
- Revenue Growth
- Order Growth
- New Customer Acquisition
- Conversion Rate
- Customer Acquisition Cost (CAC)
- ROAS / Marketing ROI
- Average Order Value (AOV)
- Customer Retention
- Repeat Purchase Rate
- Customer Lifetime Value
- Marketplace Growth
- Online Traffic Growth
- New Business / Channel Creation
- Overall E-commerce Profitability

Required Experience & Skills
- 5+ years of experience in E-commerce, E-commerce Growth, Marketplace Management, Digital Business, Performance Marketing, or Online Retail.
- Robust hands-on experience in growing an e-commerce business.
- Strong understanding of the e-commerce customer funnel and conversion journey.
- Experience working with marketplaces and/or D2C e-commerce platforms.
- Strong understanding of online media and performance marketing.
- Experience managing revenue/GMV targets.
- Strong analytical and commercial mindset.
- Ability to identify business opportunities and convert them into revenue.
- Strong understanding of customer acquisition and retention.
- Excellent communication, leadership, and stakeholder-management skills.
- Strong ownership and result-oriented approach.

Pay: ₹59,000.00 - ₹90,000.00 per month

Work Location: In person

📌 E-commerce Growth Manager / Growth Leader (Sector 62)
🏢 Tech2Globe Web Solutions
📍 Sector 62