Role & responsibilities

We are seeking a Business/Data analyst & Consultant is a hands-on contributor responsible for developing and enhancing BI products (dashboards, datasets, semantic layers, and standardized reporting) while also providing consulting support to stakeholders. Working under the BI Manager, this role partners with Analytics, Data Engineering, and business teams to translate requirements into governed, performant BI solutions, ensuring accuracy, usability, and adoption. This role combines technical development (SQL, BI tools, data validation) with strong consulting skills (requirement clarification, storytelling, training) to help drive measurable business outcomes.

Responsibilities

- Design, develop, automate, maintain and enhance BI products from wing to wing. Including gathering explicit requirements, programming/data pulling, ETL, automation, and product delivery
- Daily use of SQL, SAS, and Python (future), ensuring consistent definitions and governance
- Enhance BI reporting products per modification request and maintain documentation
- Drive measurable operational efficiency and standard processes for BI product delivery
- Deliver on projects/initiatives, assigned by BI PM and management to advance team and business priorities, including new partner onboarding and Cloud/AI journey
- Be an SME and business consultant by understanding business needs and performance trends; share analytical thinking with solutions translating needs into insights and recommendations
- Upgrade knowledge on BI technical and functional advancements (AI) and deploy learnings on existing and future deliverables be the SME and trainer to teams
- Collaborate with US and India cross functional teams (including Tech, Finance, Marketing) to strengthen BI practice




- Engage in meetings with BI PM and with internal and external stakeholders
- Optimize performance of BI solutions (query tuning, extract strategies, aggregations, incremental refresh patterns) and support scalability
- Translate user stories and acceptance criteria (defined with the BI Product/Project Manager) into technical design and build tasks; provide LOE estimates and highlight dependencies/risks
- Partner with stakeholders to clarify business questions, identify underlying decision needs, and propose the most appropriate BI solution (dashboard, dataset, alerting, or standardized report)
- Document metric definitions, business logic, data sources, refresh cadence, and known limitations; maintain dashboard/report documentation for supportability
- Apply access and security requirements (e.g., row-level security concepts, permission) as defined by platform standards and in coordination with administrators

Qualifications we seek in you

Minimum qualifications:

- Bachelors degree in graphic design or related field with a minimum of 2+ years’ experience as a graphic designer/artworker creating marketing communication materials
- Proficiency in SQL, SAS, and Python and ability to validate and reconcile metrics across data sources
- Must have hands-on expertise in creating BI and data visualization solutions through tools such as Tableau, Power BI,



or similar BI/visualization platforms and BI best practices (performance, usability, basic security/access concepts)
- Deep understanding of data modeling concepts (schemas, dimensional modeling basics) and relational databases (e.g., MySQL, PostgreSQL, SQL Server) and data warehousing fundamentals (e.g., Data Lakes, Snowflake, AWS Redshift)
- Experience with ETL/ELT tools or patterns; familiarity with orchestration concepts.
- Demonstrated experience scheduling, monitoring, and troubleshooting production jobs
- Experience partnering with business stakeholders to gather requirements, clarify definitions, and translate needs into BI solutions
- Business acumen, preferably in financial services
- Strong communication skills, attention to detail, and the ability to present insights clearly to technical and non-technical audiences
- Ability to work effectively in a matrix environment and collaborate across time zones (US/India)
- Experience with cloud data platforms (e.g., Snowflake, Redshift, Databricks) and/or modern analytics tooling
- Knowledge of Synchrony Data Warehouses, Technology tools, systems and processes (preferred)
- Knowledge of AI application in BI practice e.g., NLQ, summarization, anomaly detection, and related governance considerations (preferred)
- Functional knowledge of Marketing, Sales and Credit Lifecycle (preferred)

Preferred Qualifications/ Skills: Bachelor’s Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with relevant years of hands-on relevant analytics/business intelligence experience, or in lieu of a degree, relevant years of analytics/business intelligence experience.

Preferred candidate profile

Perks and benefits

📌 Data Analyst | SQL | Analytics Experience (Bengaluru)
🏢 Genpact
📍 Bengaluru