Role & responsibilities

- Handle inbound and outbound customer calls and manage customer enquiries.

- Handle and respond to leads and enquiries received through IndiaMART.

- Follow up with prospective and existing customers regarding their requirements.

- Maintain strong and skilled relationships with clients.

- Understand customer requirements and coordinate with the internal team for timely responses.

- Resolve customer queries and provide appropriate support.

- Maintain records of customer enquiries, interactions and follow-ups.

- Regularly follow up with leads to support business opportunities and customer retention.

Preferred candidate profile

- Female candidate with a minimum of 1 year of relevant experience in customer support,



customer relationship management, telecalling or a similar role.

- Graduate in any discipline.

- Prior experience handling IndiaMART enquiries will be preferred.

- Excellent communication and interpersonal skills.

- Good customer handling and relationship management skills.

- Comfortable with inbound and outbound calling and regular customer follow-ups.

- Basic computer knowledge and ability to maintain customer records.

- Candidate should be local to Ahmedabad and comfortable working on-site.

📌 Customer Support Executive (Ahmedabad)
🏢 Talent Corner HR Services
📍 Ahmedabad