11 Sep
|
Impetus Career Consultants
|
Amravati
11 Sep
Impetus Career Consultants
Amravati
? Hiring: Personal Banker-International voice ? Exp: 2–6 Years ? Location: Pune ? Work Mode: Work from Office Role Overview: We are looking for a customer-focused Personal Banker to handle international clients, resolve queries, and provide personalized banking support across multiple communication channels.
Key Responsibilities - Handle customer queries, requests, and complaints efficiently.
- Provide exceptional customer service through voice and digital channels.
- Understand customer needs and provide appropriate banking solutions.
- Coordinate with Sales, Operations, Risk, Compliance, and Collections teams.
- Ensure accurate and timely execution of customer transactions.
- Follow all regulatory requirements, banking policies, and compliance guidelines.
- Identify opportunities to improve customer experience and digital capabilities.
Requirements - 2–6 years of experience in International Voice Process / Banking / BFSI.
- Excellent English communication and customer-handling skills.
- Solid problem-solving and interpersonal skills.
- Knowledge of banking products and customer service processes.
- Comfortable working in international/rotational shifts.
📌 Customer Support Executive | International Voice Process (Amravati)
🏢 Impetus Career Consultants
📍 Amravati