We are hiring Customer Support Executives in Jaipur, Mansarovar. The role involves handling international customer interactions, resolving queries efficiently, and ensuring a high-quality customer experience.

Process Type: International Voice

Key Responsibilities

- Handle inbound customer calls for the biggest E-Commerce process.
- Assist customers with queries related to orders, products, deliveries, returns, refunds, and other concerns.
- Understand customer issues and provide accurate and timely resolutions.
- Maintain professional communication and deliver an excellent customer experience.
- Follow defined process guidelines, quality standards, and compliance requirements.
- Accurately update customer information and interaction details in the system.
- Escalate complex or unresolved issues to the appropriate department.
- Achieve defined productivity, quality, and customer satisfaction targets.

Eligibility & Experience





- Must be a Graduate/Post Graduate from a recognized university.
- Minimum 6 months of International BPO experience.
- Willingness to work in rotational shifts and rotational weekly offs.
- Strong English communication and customer-handling skills required.
- Prior international voice/BPO experience preferred.
- Immediate Joiners preferred

Work Schedule

- 5.5 Days Working
- Rotational shifts
- Rotational weekly offs

Transportation

- Two-way cab facility provided during eligible/odd-hour shifts, as per company policy and route availability.

Why Join?

- Chance to work with a globally recognized e-commerce brand.
- International customer support exposure.
- Structured training and career growth opportunities.
- Employee transportation facility during eligible shifts.

Send your CV to: [email protected]

📌 Customer Support Executive - Jaipur
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