Customer Support Executive (Noida)

Customer Support Executive (Noida)

11 Sep
|
i2iFunding
|
Noida

11 Sep

i2iFunding

Noida

Company Description i2iFunding (RNVP Technology Pvt. Ltd.) is an RBI-registered NBFC-P2P platform that connects verified borrowers with retail lenders, offering an alternative investment option to investors and affordable loans to borrowers. Borrowers use loans for a wide range of needs, including consumer purchases, debt consolidation, medical and education expenses, and cash flow optimization. i2iFunding goes beyond traditional credit scores by assessing borrower profiles using 40+ parameters and unconventional data points such as education, employment, transactions, and social networks through its proprietary credit model.

This approach enables faster loans at attractive interest rates, better risk assessment, and improved credit decisions. Investors can directly lend to individuals and aim for higher risk-adjusted returns, while borrowers receive funding at competitive, market-driven rates aligned with their risk profile.

– Customer Support Executive

Location: Noida

Employment Type: Full-Time

Salary: ₹20,000 – ₹25,000 per month

Qualification: BBA / B.Com / MBA (Finance)

Experience: Freshers can apply Job Summary We are looking for a motivated and customer-focused Customer Support Executive to join our team. The candidate will be responsible for handling customer queries, providing timely assistance, following up with customers,



and coordinating with internal teams to ensure a smooth customer experience.

Key Responsibilities

 Handle customer queries through calls, emails, and messages.

 Understand customer requirements and provide appropriate information and assistance.

 Regularly follow up with customers regarding their queries, applications, and requests.

 Coordinate with internal teams to resolve customer issues on time.

 Maintain accurate customer records and follow-up details.

 Ensure a positive customer experience and customer satisfaction.

 Escalate unresolved issues to the concerned team or senior.

 Maintain professional communication with customers at all times.

Requirements

 BBA / B.Com / MBA (Finance) graduate.

 Freshers are welcome to apply.

 Good communication and interpersonal skills.

 Basic knowledge of MS Office and computer applications.

 Customer-focused attitude with good problem-solving skills.

 Ability to work effectively in a team.

What We Offer

 Full-time employment opportunity.

 Competitive salary of ₹20,000–₹25,000 per month.

 Opportunity to learn and grow in the financial services industry.

 Professional and supportive work workplace.

Interested Candidates must share their resume on [email protected]

📌 Customer Support Executive (Noida)
🏢 i2iFunding
📍 Noida

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