Job Title: Support Executive

Company: Virality Universe Private Limited

Employment Type: Full-Time

Location: Indore, Madhya Pradesh (Work from Office)

About the Role

We are looking for a proactive and detail-oriented Support Executive to ensure a seamless learning experience for students by managing student support, coordinating online and offline batches, and handling day-to-day academic operations.

Key Responsibilities

Provide timely support to students through phone calls, WhatsApp, email, and other communication channels.

Handle student queries and ensure prompt issue resolution.

Coordinate online and offline batches with trainers and students.

Manage batch allocation and ensure smooth onboarding of enrolled students.

Maintain and update the academic calendar, class schedules, and batch timings.

Coordinate with trainers and internal teams for class scheduling and operational support.

Maintain accurate records of student attendance, batch details, and support requests.

Ensure timely communication regarding classes,



schedule changes, and announcements.

Assist in day-to-day operational and administrative activities.

Eligibility

Graduate in any discipline.

Freshers and candidates with 0–2 years of experience in Student Support, Customer Support, Operations, or Coordination are welcome.

Good communication, coordination, and problem-solving skills.

Basic knowledge of MS Office, Google Sheets, and CRM tools is preferred.

Compensation

Annual CTC: ₹1.40 LPA – ₹1.80 LPA

Monthly Salary: ₹11,700 – ₹15,000

Work Schedule

Location: Indore, Madhya Pradesh

Working Days: Monday to Saturday

Working Hours: 10:00 AM – 7:00 PM

Why Join Us?

Career growth opportunities

Skilled work environment

Learning and development support

Collaborative and supportive team culture

How to Apply

- ? Email: [email protected]
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