Customer Support Executive (Gurugram)

Customer Support Executive (Gurugram)

11 Sep
|
Gaurav Singh Verma
|
Gurugram

11 Sep

Gaurav Singh Verma

Gurugram

HIRING MULTIPLE JOB OPENINGS

Location: Gurgaon / Work From Office

Employment Type: Full-Time

Department: Sales | Customer Support | Travel/OTA Operations | Back Office

Working Days: Monday to Saturday / Rotational Shifts (as applicable)

Open Positions

1. Inside Sales Executive – International

Experience: 6 Months – 3 Years

Salary: 25,000 – 32,000/month

Process: International Voice – Outbound Sales

2. Customer Support Executive – Voice/OTA

Experience: 0–1 Year

Salary: 21,000 – 25,000/month

Process: Inbound / Select Outbound Voice

3. Holiday Sales Executive – OTA

Experience: 1–3 Years

Salary: 23,500 – 28,000/month

Process: Voice / Sales

4. Back Office Executive – Travel/OTA Operations

Experience: 1–3 Years

Salary: 21,000 – 32,000/month

GDS: Amadeus / Galileo / Sabre – Compulsory

Key Responsibilities

- Handle customer calls, enquiries and sales opportunities
- Convert leads and achieve monthly sales targets
- Assist customers with flight, hotel and holiday bookings
- Handle booking modifications, cancellations, refunds and ticketing
- Maintain accurate customer/booking records in CRM




- Coordinate with internal teams, airlines, hotels and suppliers
- Resolve customer queries and provide timely solutions

• Follow company SOPs, quality standards and TAT/SLA requirements

Requirements
- Graduate in any discipline
- Excellent communication skills in English & Hindi
- Relevant experience in Sales, BPO, Customer Support, OTA, Travel or Back Office
- Strong customer-handling, problem-solving and negotiation skills
- Comfortable working in a target-driven environment
- Willingness to work from office and rotational shifts, where applicable

• GDS knowledge is mandatory for Travel Back Office roles

What We Offer

Competitive Salary

Performance-Based Incentives

Product & Process Training

Growth opportunities Opportunities

Opportunity to work with reputed Travel, OTA & International Process teams

Apply Now

Interested candidates can share their updated CV with:

G&S; Career Consultancy

Gaurav Verma [email protected]

+91 (phone hidden)

📌 Customer Support Executive (Gurugram)
🏢 Gaurav Singh Verma
📍 Gurugram

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer support executive (gurugram) / gurugram