We are looking for a proactive and customer-focused Customer Support Executive who can handle customer queries, provide timely solutions, and ensure a smooth user experience. The ideal candidate should have strong telecalling experience and good communication skills.

Key Responsibilities

Handle inbound and outbound customer calls professionally

Assist customers with product/service-related queries

Provide accurate information and resolve customer issues

Follow up with leads and existing customers for support and engagement

Maintain records of customer interactions in CRM/software

Coordinate with internal teams for issue resolution

Ensure high customer satisfaction and retention

Required Skills

Proven experience in telecalling / customer support





Strong communication skills (Hindi + Basic English)

Good listening and problem-solving ability

Basic knowledge of CRM tools / computer operations

Ability to handle pressure and meet response timelines

Preferred Qualifications

Experience in Insurance or Software industry (SaaS)

Understanding of customer lifecycle and support processes

Familiarity with lead handling and follow-ups

Salary

As per experience + Incentives

Why Join Us

Growth-oriented work environment

Opportunity to work in a rapid-growing company

Performance-based incentives

📌 Customer Support Executive (Jodhpur)
🏢 Bima Grow
📍 Jodhpur