Customer Support Associate

Location: Koramangala, Banglore

Experience Required: Minimum 1 Year (Mandatory)

Industry Preference: Banking / NBFC / BFSI / Fintech/BPO

Job Type: Full-Time

Job Overview

We are looking for a Customer Support Executive for an Inbound Process role. The candidate will be responsible for handling customer queries, resolving concerns efficiently, and delivering excellent customer service experience.

Key Responsibilities

- Handle inbound customer calls professionally
- Resolve customer queries, complaints, and requests
- Provide accurate information regarding products and services
- Maintain customer records and update CRM systems
- Ensure customer satisfaction and timely issue resolution
- Coordinate with internal teams when required

Eligibility Criteria

- Minimum 1 year of experience in Banking, NBFC, BFSI, or Fintech industry (Mandatory)




- Good communication skills in English and Hindi
- Basic computer knowledge and typing skills
- Customer handling and problem-solving ability
- Immediate joiners preferred

Preferred Skills

- Strong communication and interpersonal skills
- Hindi, Kannada, Telagu & English Both (Fluent)
- Ability to work in a fast-paced environment
- Positive attitude and customer-centric approach

Interview Location

Koramangala

Interested candidates can share their updated resume (phone hidden)

Pay: ₹15,000.00 - ₹20,000.00 per month

Perks

- Health insurance
- Provident Fund

Language:
- Hindi (Preferred)
- English (Preferred)
- Any regional Language you know ? (Preferred)

Work Location: In person

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