Job Title: Customer Success Manager (Sales)

Location: Mumbai (Hybrid – 3 days/week in office)

Experience Required: Minimum 3 Years

Employment Type: Full-time

Compensation: ₹50,000 – ₹60,000 per month

About the Role:

We are looking for a driven and personable Sales Lead to join the sales team. In this role, you will be responsible for driving lead generation, managing a high-volume sales pipeline, and building long-term relationships with importers and exporters.

Key Responsibilities:

- Communication Excellence: Clearly articulate the value of the platform’s AI-powered fruit exchange and pre-booking opportunities to potential clients
- Lead Management: Generate, manage, and convert recent leads while handling a sales funnel of at least 500 leads
- Sales Prioritisation: Prioritise leads effectively to maximise conversion rates and achieve sales targets
- Relationship Building: Build strong, trust-based relationships with clients to enhance retention and satisfaction
- Outbound Outreach: Conduct cold calls and emails professionally to drive conversions
- Meeting Coordination: Set up and manage meetings across multiple cities for business discussions
- Market Intelligence: Stay updated on industry trends and competitor activities to identify opportunities
- Collaboration: Work closely with marketing teams to align messaging and drive demand
- Performance Tracking: Use CRM tools to track leads, sales activities, and performance metrics




- Negotiation & Closing: Structure and negotiate pre-booking terms and close deals effectively
- Client Onboarding: Guide clients through onboarding for a smooth first transaction experience
- Cross-functional Feedback: Share client and market insights with product and operations teams
- Forecasting & Reporting: Maintain accurate sales forecasts and provide regular pipeline updates

Requirements:

- Minimum 3 years of experience in Sales / Customer Management / Business Development
- Strong communication and interpersonal skills
- Proven ability to manage high-volume sales pipelines
- Comfortable with cold calling and proactive outreach
- Willingness to travel for client meetings
- Prior experience in agri-trade, fresh produce, import-export, or B2B platforms is a plus

Pay: ₹700,000.00 - ₹800,000.00 per year

Application Question(s)

- Do you have experience working in B2B sales?
- Are you comfortable working in the agritech industry, specifically in the fruits import–export business, handling sales responsibilities?
- Are you comfortable working in a hybrid setup (Thane, Mumbai – 3 days/week in office)?
- What is your current salary?
- What is your notice period?
- Have you handled a high-volume sales pipeline (300+ leads)? If yes, briefly explain your experience.
- Are you open to traveling across cities for client meetings?

Work Location: In person

📌 Customer success manager (Sales) (Thane)
🏢 Bryt Bazaar
📍 Thane