Job summary: /n A Client Success Manager is responsible for Account Management, Client Relation Management, Project Management and Team Management. S/he should be able to easily recognize and endorse projects that can lead to the goals and progress of the company vision. /n : /n  Collaborate with key stakeholders to prepare, manage, and monitor budgets, ensuring alignment with organizational goals. /n  Maintain robust client relationships and ensure seamless communication, fostering client satisfaction and retention. /n  Initiate and manage strategic partnerships and alliance agreements to drive business growth. /n  Oversee company operations to enhance efficiency, control costs, and implement tactical initiatives to mitigate losses. /n  Prepare timely, accurate, and insightful operational performance reports for leadership review. /n  Lead and oversee marketing initiatives while implementing best business practices to optimize results. /n  Delegate responsibilities effectively and mentor employees to strengthen team capabilities and drive performance. /n  Conduct performance reviews, implement training programs,



and ensure succession planning for key roles. /n  Set and monitor targets across Quality, Service, and Productivity metrics, ensuring organizational objectives are met. /n  Resolve operational issues promptly to maximize customer satisfaction and implement preventive measures. /n  Monitor and report productivity, efficiency, and project execution, including tracking actions, communications, and documentation to ensure timely and effective delivery. /n  Take proactive measures to maintain high levels of customer satisfaction across all service touchpoints. /n 2-4 years of experience in Account Management, Client Relation Management & Project Management /n Requirements /n  Bachelor's degree is required. Preferably in marketing or business fields. /n  Excellent Communication & Interpersonal Skills /n  Having worked in a marketing agency is preferred.  Competent at the MS Office /n Qualifications: Graduate/Post Graduate /n Experience: 2-4 years Preferred: Digital Marketing Note: Immediate joining preferred

📌 Customer Success Manager (Hyderabad)
🏢 G Rank Digital Marketing Partner
📍 Hyderabad