- Location: Bangalore
- Duration: 2 Months (with potential Full-Time Conversion + ESOPs)
- Stipend: ₹15k - ₹20k / month

ABOUT MANSIO Mansio is building India’s most reliable home-buying platform (https://mansio.ai).

Buying a home is one of the most significant financial decisions in a person’s life, yet the current experience remains fragmented and unreliable. We are building an AI-native platform that helps buyers navigate this journey with clarity and confidence.

By combining strong product thinking, AI infrastructure, and on-ground market operations/intelligence, Mansio partners with developers to deliver what the market lacks today: decision confidence and an end-to-end buying experience.

We are young, ambitious, and moving fast.

Founders are IIT Kharagpur and Ivy League alumni.

ABOUT THE ROLE

Customer success is the backbone of Mansio. As a deeply customer-centric company, we treat this function as a core business priority.

Until now, customer success has been entirely founder-led, earning us a track record of 100+ 5-star reviews. As we expand rapidly, we are looking for a high-ownership intern to take over day-to-day customer success operations and work directly alongside the founders.

In this role, you will be the bridge between home buyers and Mansio. You will introduce buyers to our platform, guide them through onboarding, address their pain points, and bring direct feedback back to the team to help us improve every day. This role is built on ownership, follow-through, and trust.

KEY RESPONSIBILITIES

- Onboarding & Adoption: Introduce homebuyers to Mansio,



guide through their onboarding journey, helping them understand Mansio’s value and how our platform solves their specific home-buying challenges.
- Customer Communication: Act as the primary, day-to-day point of contact for customer inquiries, feedbacks and relationship building.
- Issue Resolution: Proactively identify customer risks or concerns and coordinate with internal cross-functional teams to resolve them.
- Feedback & Data Insights: Collect buyer feedback and analyze interaction data to derive insights that directly inform product and process improvements.

REQUIRED SKILLS & QUALIFICATIONS

- Communication & Relationship Building: Excellent verbal and written communication skills with a natural ability to build trust with customers.
- Problem-Solving & Empathy: Strong analytical mindset with a customer-first approach to troubleshooting challenges.
- Organization & Multitasking: Good time management skills with the ability to manage multiple buyer conversations simultaneously.
- Adaptability & Collaboration: Comfortable operating in a fast-paced, evolving 0-to-1 startup environment and collaborating across teams.

WHY JOIN US?

- High Ownership & Impact: Work directly with the founders, drive key operational workflows, and influence our core business and GTM strategies from Day 1.
- Real-World AI & Startup Exposure: Get a front-row seat to building and scaling an AI-native product in a category-defining startup.
- PPO Opportunity: Strong performance during the 2-month internship offers a direct path to a full-time role (PPO) with competitive compensation and ESOPs.

📌 Customer Success Intern (India)
🏢 Mansio
📍 India