Customer Service Representative (Naupada)

Customer Service Representative (Naupada)

11 Sep
|
IceWrapz
|
Naupada

11 Sep

IceWrapz

Naupada

WE’RE HIRING | CUSTOMER SUPPORT EXECUTIVE

Location: Naupada, Thane West, Mumbai

Industry: BPO / Customer Support

Key Responsibilities

- Handle customer queries via Phone, Email, Chat, WhatsApp & Social Media
- Resolve queries related to Orders, Deliveries, Returns, Refunds & Payments
- Provide accurate product information and ensure an excellent customer experience
- Maintain timely and professional communication with customers

Requirements
- Graduate in any discipline
- BPO industry experience is mandatory
- E-commerce experience with Amazon, Flipkart, Myntra, Shopify, etc. preferred
- Strong communication and problem-solving skills

Interested candidates can share their CV at: [email protected]

Pay: ₹20,000.00 - ₹28,000.00 per month

Perks

- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Customer Service Representative (Naupada)
🏢 IceWrapz
📍 Naupada

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