We're Hiring for Healthcare Advisor, who would be handling patient complaints regarding policy queries, claim queries and reimbursement queries. If you're a fresher we'd love to talk to you. /n /n Location: Bommanahalli, Bangalore (Electronic City) /n /n Job Responsibilities: /n /n

- Handle inbound and outbound customer interactions for US healthcare clients.

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- Assist members with insurance benefits, claims, eligibility, and billing-related queries.

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- Provide accurate information while maintaining quality and compliance standards.

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- Document customer interactions in the system.

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- Meet productivity, quality, and customer satisfaction targets.

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- Graduate/Undergraduate (as per process eligibility).

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- Excellent English communication skills.

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- Basic computer knowledge and typing skills.

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- Willingness to work in US rotational night shifts.

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- Customer service experience in BPO is preferred; freshers with strong communication skills may also apply.

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- Freshers Only**

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- Shift: US Rotational Night Shift

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- Working Days: Monday to Friday

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- Weekends: Fixed Saturday & Sunday Off

/n /n /n Salary & Benefits /n /n

- CTC: 25,000/-

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- Performance-Based Incentives - 3500 to 5000/-

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- Night Shift Allowance: Paid per night - 150/-

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- Two-Way Cab Facility

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- Paid Training

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- Career Growth Opportunities

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- Health & Employee Perks as per company policy

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📌 Customer Service Advisor (Bengaluru)
🏢 Sagility
📍 Bengaluru