Company Description Marca Coroma | Bathtech Private Limited is a leading manufacturer of showering solutions serving top bathware brands across India and international markets. With over 35 years of manufacturing experience and a 100,000 sq. ft. integrated facility in Bahadurgarh, Haryana, the company offers end-to-end OEM and ODM solutions, from product design to testing. Its portfolio includes 300+ designs covering overhead showers, hand showers, health faucets, shower arms, hoses, and related bathroom solutions tailored to modern brand and consumer needs.

Marca

Coroma focuses on innovation, quality, responsiveness, and reliability, investing continuously in technology, people, and systems. The company is committed to building long-term partnerships by delivering dependable manufacturing solutions that help brands grow and succeed.

Role Description The Customer Relationship Management Coordinator is a full-time, on-site role based in Bahadurgarh. This role is responsible for managing customer data, tracking interactions, and maintaining accurate records within CRM platforms such as Salesforce.com to support sales and marketing activities. Daily tasks include coordinating with sales teams on lead follow-ups, monitoring customer inquiries, preparing reports on customer behavior and trends, and ensuring timely responses to client requests.





The coordinator will assist in developing customer engagement initiatives, support account management activities, and help optimize processes that improve customer satisfaction and retention. Collaboration with cross-functional teams, including sales, marketing, and operations, is essential to ensure seamless communication and consistent service delivery.

Qualifications

- Candidates should possess solid Analytical Skills, including data interpretation, report generation, and performance tracking.
- Candidates should possess excellent Communication skills for handling customer interactions, internal coordination, and documentation.
- Candidates should possess Sales and Marketing skills to support lead management, customer engagement campaigns, and brand initiatives.
- Candidates should possess proficiency in Salesforce.com or similar CRM platforms for managing customer records and workflows.
- Relevant skills such as attention to detail, problem-solving, time management, and the ability to work collaboratively with cross-functional teams.
- Prior experience in CRM coordination, customer service, or sales support, preferably within manufacturing or B2B environments, is beneficial.
- A bachelor’s degree in Business, Marketing, Commerce, or a related field is preferred.

📌 Customer Relationship Management Coordinator (Bahadurgarh)
🏢 Marca Coroma Bathtech Private
📍 Bahadurgarh