Role Description The Customer Relationship Executive is a full-time, on-site role based in Coimbatore. This position is responsible for engaging with students and parents, addressing inquiries, and ensuring a positive experience throughout their association with the academy. Day-to-day tasks include managing admissions-related communication, coordinating counseling sessions, providing timely updates on courses and schedules, and maintaining accurate records of interactions.

The role involves handling feedback and concerns professionally, supporting the academic and administrative teams with client-facing communication, and working proactively to improve overall satisfaction and retention.

The Customer Relationship

Executive is expected to represent the academy’s values in every interaction and contribute to a supportive, student-centered setting.

Qualifications

- Candidates should possess strong Customer Service and Customer Satisfaction skills,



with a focus on creating positive experiences for students and parents.
- Candidates should possess abilities in Business Relationship Management and Client Relations to build and maintain long-term, trust-based relationships.
- Candidates should possess clear and professional Communication skills, including active listening and concise verbal and written communication.
- Candidates should ideally have experience in educational services, counseling, or front-office client interaction roles.
- Candidates should be comfortable working on-site in Coimbatore, with strong organizational skills and attention to detail.
- A bachelor’s degree in any discipline is preferred, along with basic proficiency in office software and CRM tools.
- Ability to work collaboratively with faculty and administrative staff, and to handle sensitive student and parent concerns with discretion and empathy.

📌 Customer Relationship Executive (Coimbatore)
🏢 C V Raman Academy
📍 Coimbatore