11 Sep
|
Neobyt Fintech Private
|
Delhi
11 Sep
Neobyt Fintech Private
Delhi
- Handle customer queries through phone calls, emails, chat, and other communication channels.
- Understand customer concerns and provide appropriate solutions in a timely manner.
- Resolve customer complaints professionally and courteously.
- Maintain accurate records of customer interactions and transactions.
- Follow up with customers to ensure their issues are resolved satisfactorily.
- Provide information about products, services, orders, policies, and procedures.
- Coordinate with internal departments to resolve customer-related issues.
- Escalate complex or unresolved concerns to the appropriate team or supervisor.
- Maintain a high level of customer satisfaction and service quality.
- Meet assigned customer service targets and performance standards.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Customer Care Executive (Delhi)
🏢 Neobyt Fintech Private
📍 Delhi