Educational Requirements

Bachelor of Engineering

Service Line

Enterprise Package Application Services

Responsibilities

- Implement and support SAP Trade Management 4.0+, including technical design and enhancements. Develop and customize SAP CRM WebUI components using BOL/GenIL frameworks. Analyze business requirements and design/architect solutions for technical gaps in Trade Management.

Manage CRMS/4HANA and CRMBI integration scenarios, including monitoring queues and loads. Perform CRM ABAP development using ABAP OO, BAdIs, Enhancements, and One Order Framework. Support CRM core modules including Sales, Service, and Marketing frameworks.

Handle technical objects such as Reports, Actions, Status Mgmt, Interfaces, IDocs, Smart Forms, and Transaction Launcher. Collaborate with functional, BI, and S/4 teams to ensure end-to-end delivery and provide documentation & KT.





Technical and Qualified Requirements

- Strong hands-on experience in SAP Trade Management (TM) 4.0 or higher).Expertise in CRM WebUI programming, configuration, and BOL/GenIL.Deep knowledge of CRM Middleware, including initial/delta loads, queue monitoring, and debugging.Proficiency in CRM ABAP including OO, BAdIs, Enhancements, BAPIs, and FM usage.Understanding of One Order Framework, Marketing CGPL framework, and CRM TM tables.Knowledge of CRM to BI and CRM to S/4HANA integration processes.Exposure to UI5 enhancements in Trade Management and RICEFW objects.Experience with Web Services, interfaces, transaction launcher, and CRM debugging tools.

Preferred Skills

- Technology->SAP Functional->SAP CRM

📌 CRM Technical Consultant (Bengaluru)
🏢 Infosys
📍 Bengaluru