11 Sep
|
Guardwel Industries
|
Mumbai
11 Sep
Guardwel Industries
Mumbai
Role & responsibilities:
- Resolve all Delivery Challan (DC) related issues and ensure timely DC clearance.
- Handle billing-related issues and coordinate with internal departments for resolution.
- Resolve vehicle-related issues, including GST/documentation-related detention cases.
- Coordinate with customers and the Accounts team to resolve payment delays due to GST or billing issues.
- Follow up with customers for outstanding payments and support payment recovery.
- Maintain accurate records of DCs, billing issues, payment follow-ups, and CRM documentation.
- Maintain DCRM training records and provide regular training updates.
- Prepare reports on DC clearance, pending payments, billing issues, and training status.
- Coordinate with internal teams to ensure smooth post-sales operations and customer support.
- Ensure compliance with company procedures and documentation standards.
📌 Crm Executive (Mumbai)
🏢 Guardwel Industries
📍 Mumbai