Job DescriptionJob Title: Couture / Bespoke Sales Consultant

NEmployment Type: Full time

NLocation: Kalaghoda, Mumbai

NExperience: 2+ years

NABOUT SDS by KUSHAL SHAH

N

n
- SDS by KUSHAL SHAH is a men's luxury brand specializing in Prêt, Couture, and Bespoke.
N
- We focus on refined design aesthetics, craftsmanship, and service, creating a seamless balance between luxury and contemporary style.
N
- Rooted in an evolving yet timeless design philosophy, our collections reflect a consistent creative vision.
N
- Our parent company, SHEETAL, has been a pioneer in Indian fashion retail for over 50 years.
N
- Industry icons such as Hemant Trivedi, Manish Malhotra, and Aki Narula began their creative journeys at SDS before launching their own labels.
N

nKEY RESPONSIBILITIES

N1. Store Revenue & Sales Performance

N

n
- Drive overall store revenue and ensure achievement of daily, weekly, and monthly targets
N
- Monitor individual and team sales performance and align with business goals
N
- Focus on high-value couture and bespoke sales, especially wedding and occasion wear
N
- Track and improve Average Order Value (AOV) through complete look selling
N
- Analyse sales data to identify growth opportunities and improve conversions
N
- Implement strategies toincrease walk-ins, conversions, and ticket size
N

n2.

Client

Engagement & Luxury Experience

N

n
- Deliver a highly personalized and premium luxury retail experience to every client
N
- Build and nurture long-term relationships with strong follow-ups and engagement
N
- Understand client lifestyles, occasions, and wardrobe requirements in depth
N
- Personally manage VIP and high-value clients when required
N
- Ensure seamless end-to-end client journeys—from consultation to final delivery
N
- Resolve client concernswith professionalism and discretion
N

n3. Couture & Bespoke Sales Leadership

N

n
- Lead couture and bespoke sales across the store
N
- Guide clients through complete journeys—from concept, fabric selection, and styling to delivery
N
- Drive sales through strong product knowledge, storytelling, and personalization
N
- Support team in converting high-value clients and closing sales effectively
N
- Ensure achievement of individual and store-level revenue targets
N

n4. Team Leadership& Performance Management

N

n
- Lead, manage, andmotivate the sales team to maintain high performance standards
N
- Conduct daily briefingsto align the team on targets, priorities, and client handling
N
- Monitor individual performance and provide structured feedback and training
N




- Train team on product knowledge, styling, and luxury client servicing
N
- Maintain discipline, accountability, and strong team culture
N
- Ensure adherence to grooming, behavior, and brand service standards
N

n5.

Technical

Expertise in Menswear & Tailoring

N

n
- Maintain in-depthknowledge of menswear categories: sherwanis, bandhgalas, achkans, kurtas, jackets, tuxedos, suits, shirts, and trousers
N
- Demonstrate strong understanding of garment construction including:
N
- Collars, lapels, cuffs,plackets, buttons, darts, seams, hems, and closures
N
- Shirt construction (yokes, pleats, seams)
N
- Trouser construction (waistbands, pleats, hems, closures, side adjusters)
N

n- Guide both team and clients on silhouette, proportion, structure, and fit

N6. Fabric, Embroidery & Craftsmanship Knowledge

N

n
- Possess strong expertise in fabrics including composition, weave, texture, and fall
N
- Understand embroidery techniques, surface ornamentation, and finishing standards
N
- Advise clients on fabric and design suitability based on occasion and climate
N
- Stay updated on global textile innovations and craftsmanship trends
N

n7. Measurements, Fittings & Quality Control

N

n
- Oversee accurate measurement-taking across all garment categories
N
- Supervise fittings witha focus on fit, balance, proportion, and comfort
N
- Provide structured alteration instructions to tailoring teams
N
- Ensure final garments meet couture-level fit and finishing standards
N

n8. Order Management & Production Coordination

N

n
- Ensure complete accuracy in order documentation, measurements, and customization details
N
- Verify order forms before submission to avoid discrepancies
N
- Coordinate with design and production teams for timelines and execution
N
- Track orders from booking to final delivery
N
- Proactively resolve delays or issues to maintain service excellence
N

n9. Inventory & Stock Management

N

n
- Monitor stock movement, availability, and product flow within the store
N
- Maintain accurate inventory records and tracking systems
N
- Coordinate with warehouse and backend teams for replenishment
N
- Prevent stock discrepancies, damages, or losses
N




- Ensure proper handling and storage of high-value garments
N

n10. Store Operations & SOP Compliance

N

n
- Ensure all store operations follow structured SOPs and workflows
N
- Maintain order trackers, client records, and documentation systems
N
- Ensure discipline and consistency in daily operations
N
- Identify gaps in processes and implement improvements
N
- Ensure smooth coordination between all store functions
N

n11. CRM, Reporting& Client Insights

N

n
- Maintain detailedclient databases including measurements, preferences, and purchase history
N
- Track sales performanceand generate structured reports
N
- Analyse client behaviorand buying patterns
N
- Use insights to improvesales strategies and client engagement
N

n12. Visual Merchandising & Store Presentation

N

n
- Ensure the store reflects premium luxury standards at all times
N
- Oversee garment display, merchandising, and product placement
N
- Maintain cleanliness and presentation across store, trial rooms, and client areas
N
- Conduct regular qualitychecks on garments and displays
N

n13. Cross-Functional Coordination

N

n
- Work closely withdesign, production, merchandising, accounts, and backend teams
N
- Ensure timely communication of client requirements and updates
N
- Maintain alignment between retail operations and backend execution
N
- Resolve operational andlogistical issues efficiently
N

n14. Brand Representation & Market Awareness

N

n
- Act as a brand ambassador reflecting the ethos of SDS by KUSHAL SHAH
N
- Uphold high standards of grooming, communication, and professionalism
N
- Stay updated on global and domestic couture trends and designers
N
- Ensure every interaction reflects refinement, discretion, and excellence
N

nQUALIFICATIONS & PREREQUISITES

N

n
- 3–6+ years of experience in luxury retail, couture/bespoke sales, or high-end menswear
N
- Proven experience in managing teams and driving store revenue
N
- Strong understanding ofgarment construction, tailoring, fabrics, and embroidery
N
- Experience handling high-value clients and delivering personalized service
N
- Excellent communication, leadership, and interpersonal skills
N
- Strong organizational and problem-solving abilities
N
- Ability to manage multiple priorities and client orders simultaneously
N
- Proficiency in CRM systems, sales tracking tools, and operational processes
N
- Well-groomed and aligned with luxury brand standards
N
- Must be based in Mumbaior within a commutable distance to Kalaghoda
N

📌 Couture / Bespoke Sales Consultant (Alibag)
🏢 SDS BY KUSHAL SHAH
📍 Alibag