About the role: This is a client-facing role at the heart of Studio Covers' customer experience. You'll be the primary point of contact for customer care, after-sales support, and relationships with our trade/interior designer clients. Strong written and verbal communication is non-negotiable - you're often the voice of the brand.

Key Responsibilities:

- Own customer care and after-sales support across WhatsApp, email, and calls

- Handle pre-sales inquiries and support conversions

- Build and maintain relationships with interior designers and trade clients

- Represent Studio Covers' brand voice consistently — qualified, warm, composed

- Resolve customer concerns with empathy and efficiency

- Flag recurring issues or feedback to the wider team

Requirements:

- Excellent written and verbal English communication skills — this is the top priority

- Prior experience in customer care, client relations, or sales

- Comfortable engaging with a premium/upscale clientele and trade professionals

- Patient, articulate, and solutions-oriented under pressure

- Experience with interior design, hospitality, or luxury retail is a plus

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Communications Executive/Client Relations POC (Greater Noida)
🏢 Studio Covers
📍 Greater Noida