Designation:

- Collection Executive

Skills Required:

- Experience in collections, finance, or customer service, preferably within an international process.

- Knowledge of Canadian financial regulations and overseas debt collection laws.

- Robust communication and negotiation skills, with the ability to build rapport and handle customer concerns effectively.

- Ability to handle complex situations, negotiate payment terms, and close accounts professionally.

- Positive attitude, strong work ethic, and the ability to meet or exceed performance targets consistently.

- Fluent English is essential, with a preference for candidates with a Canadian accent.

:

- Effectively communicate with customers to understand the reasons behind overdue payments.

- Negotiate payment arrangements and settlement offers to close accounts while maintaining professionalism.

- Maintain accurate records of payments, follow-ups, and other activities associated with the collections process.

- Adhere to company policies, procedures, and legal regulations regarding debt collection and customer interaction.





- Proactively follow up with customers who have missed payments, using various communication channels (phone, email, whatsapp).

- Track and report on overdue accounts, ensuring that all cases are escalated according to company guidelines if needed.

- Collaborate with the internal teams to resolve payment discrepancies and customer issues.

- Manage a portfolio of accounts and ensure that customer queries are handled efficiently and professionally.

- Identify and escalate cases of high-risk accounts or those requiring further investigation.

- Assist with the development and implementation of collection strategies aimed at improving recovery rates.

- Contribute to team performance by achieving individual and collective collection targets.

- Monitor and maintain compliance with applicable privacy and data protection regulations when handling customer information.

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits

- Flexible schedule

- Health insurance

- Leave encashment

- Provident Fund

Work Location: In person

📌 Collection Executive - Night Shift (Ahmedabad)
🏢 LENDITT INNOVATIONS u0026 TECHNOLOGIES PRIVATE
📍 Ahmedabad