Client Servicing Manager – Weddings
Job Title: Client Servicing Manager – Weddings
Location: Mumbai
Experience: Minimum 5 years in wedding event management
Industry: Luxury Wedding & Event Management
About Us:
We are a premier event management company specializing in luxury weddings, creating bespoke, unforgettable experiences for high-end clientele. Based in Mumbai, we blend creativity, meticulous planning, and flawless execution to bring dream weddings to life.
Role Overview:
We are seeking an experienced and dynamic Client Servicing Manager – Weddings to act as the key liaison between clients and our internal teams. The ideal candidate will have a proven track record in managing high-value wedding projects, exceptional communication skills, and a deep understanding of the luxury wedding space.
Key Responsibilities:
- Act as the primary point of contact for clients from onboarding to post-event follow-up.
- Understand and interpret client vision, expectations, and requirements to guide internal teams.
- Build and maintain strong, long-term relationships with clients, vendors, and partners.
- Coordinate with design, production, and operations teams to ensure seamless execution of wedding events.
- Prepare and manage project timelines, client presentations, and progress reports.
- Anticipate potential issues and proactively implement solutions to ensure client satisfaction.
- Ensure the highest standard of client service throughout the project lifecycle.
- Collaborate in brainstorming sessions and strategy meetings to enhance client offerings.
- Attend on-site events to oversee client experience and resolve any real-time concerns.
Requirements:
- Minimum 10 years of experience in client servicing or project management in the wedding event industry, preferably in the luxury segment.
- Deep understanding of the wedding planning process, vendor management, and client expectations in high-end markets.
- Excellent interpersonal and communication skills.
- Ability to manage multiple projects with attention to detail and under tight timelines.
- Strong problem-solving attitude with a client-first approach.
- Proficiency in MS Office and project management tools.
Preferred Qualifications:
- Degree or certification in Event Management, Hospitality, or related fields.
- Experience working with high-net-worth individuals (HNWIs).
- Fluency in English, Hindi, and local languages (Marathi is a plus).
What We Offer:
- A creative and collaborative work setting.
- Opportunity to work on high-profile, luxury weddings.
- Competitive salary and performance-based incentives.
- Career growth and learning opportunities in a leading event management firm.
Apply here -
[email protected] Pay: Up to ₹800,000.00 per month
Work Location: In person
📌 Client Servicing Manager – Weddings (Mumbai)
🏢 Finder consultanting
📍 Mumbai