G V Reddy Law Chambers LLP is a growing law firm with a team of 50+ Advocates and a diverse client base. The firm handles a wide range of litigation, taxation and regulatory matters, including ED matters, FEMA, Income Tax, GST and other legal and regulatory matters.

We are looking for a Client Relationship Manager – Legal Services & Business Development to strengthen our relationships with existing clients, professionally manage new enquiries and support the firm's client development and retention efforts.

About the Role The Client Relationship Manager will serve as the primary non-legal point of contact for clients and prospective clients, ensuring that communication, follow-ups, onboarding and coordination are handled efficiently and professionally.

The role involves close coordination with clients, Advocates, Accounts, Operations and Management.

The ideal candidate should be confident dealing with clients, highly organised, excellent at follow-ups and capable of building long-term professional relationships.

This is an ownership-oriented role. We are looking for someone who will take responsibility for ensuring that client enquiries and requests are followed through rather than simply passing them on.

Key Responsibilities

1. Client Relationship Management

Build and maintain strong, professional relationships with existing clients. Handle inbound and outbound client calls, messages and emails professionally.

Serve as the primary non-legal contact for routine client communication and coordination.

Ensure clients receive appropriate and timely updates from the concerned legal team.

Conduct periodic client follow-ups and relationship reviews.

Obtain client feedback and identify concerns requiring attention.

Maintain a professional and personalised relationship with key clients.

Coordinate appropriate birthday, festival and good communications with clients.

Support long-term client retention and satisfaction.

1. New Client Enquiries & Business Development

Handle new client enquiries received through calls, WhatsApp, email and other channels. Understand the client's broad requirement and coordinate with the appropriate Advocate or practice team.

Schedule consultations and ensure systematic follow-up with prospective clients.

Maintain records of enquiries, consultations, follow-ups and conversions.

Follow up with prospective clients after consultations and proposals.

Assist in converting suitable enquiries into professional engagements.

Identify potential opportunities for additional legal services among existing clients and refer them to the appropriate legal team.





Support management in developing structured client relationship and business development initiatives.

1. Client Onboarding

Coordinate collection of client information and required documents. Assist with fee proposals, engagement documentation and onboarding formalities.

Ensure client and matter information is accurately recorded in the firm's CRM/system.

Coordinate introduction of new clients to the concerned Advocate/team.

Ensure a smooth transition from initial enquiry to active engagement.

1. Coordination with Advocates & Internal Teams

Coordinate meetings, calls, documents and instructions between clients and Advocates. Follow up internally for matter-status updates and pending client requirements.

Ensure client requests are communicated to the appropriate team and followed through.

Track pending deliverables and follow-ups.

Identify communication gaps and delays.

Escalate important or unresolved client concerns to management.

Ensure that no genuine client enquiry or request remains unattended.

1. CRM & Client Database Management

Maintain accurate and updated client records in the firm's CRM/system. Record enquiries, communications, meetings, follow-ups and important client interactions.

Maintain follow-up schedules, reminders and action points.

Track prospective-client conversion and existing-client engagement.

Maintain confidentiality and appropriate handling of client information.

1. Client Service & Grievance Handling

Receive and professionally handle client concerns. Understand the concern and coordinate with the appropriate Advocate or department.

Follow up until the concern is appropriately addressed.

Escalate sensitive or unresolved matters to management.

Maintain records of significant client concerns and resolutions.

1. Management Reporting

Maintain regular reports and provide management with visibility on:

Recent enquiries

Follow-ups

Consultations scheduled

New clients onboarded

Pending documentation

Client concerns

Payment follow-ups

Client retention and engagement

Important client developments

Candidate Profile

Bachelor's or Master's degree in Business Administration, Management, Law, Marketing, Communications or a related field.





5-8 years of relevant experience in Client Relationship Management, Key Account Management, Business Development, Professional Services, Legal Services, Banking, Consulting or a similar client-facing role.

Excellent spoken and written English.

Strong communication skills in Telugu ,English and Hindi.

Strong interpersonal and relationship-building skills.

Excellent follow-up, coordination and organisational abilities.

Confident handling telephone, WhatsApp and email communication with clients.

Ability to interact professionally with senior individuals and corporate clients.

Comfortable managing multiple clients, enquiries and priorities simultaneously.

Proficiency in CRM systems, MS Office and digital communication tools.

High standards of professionalism, confidentiality, integrity and ownership.

The Ideal Candidate

We are looking for someone who:

Takes ownership rather than waiting for instructions.

Is confident and professional when speaking with clients.

Is exceptionally good at follow-up and coordination.

Can build genuine, long-term professional relationships.

Is organised and systematic in maintaining records.

Can communicate effectively with both clients and senior Advocates.

Can identify issues before they become complaints.

Understands that client experience is an important part of a professional-services organisation.

Has the maturity to handle confidential and sensitive client information.

Is interested in developing a career in client relationship management and business development within the legal-services sector.

Important Role Boundary

This is a client relationship, coordination and business development role.

The Client Relationship Manager will not provide legal opinions, legal advice, legal strategy or make substantive legal decisions. All legal advice, strategy, professional opinions and legal communications will remain with the concerned Advocates/Partners.

What You Can Expect

Opportunity to work with a growing legal team of 50+ Advocates.

Exposure to a diverse client base and professional-services environment.

Regular interaction with Advocates, clients and management.

Exposure to litigation, taxation and regulatory matters.

Opportunity to develop expertise in client relationship management, client retention and professional-services business development.

Opportunity for long-term career growth within the organisation.

Interested candidates may apply with their updated CV and details of their relevant experience.

Pay: ₹30,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Client Relationship Manager (Hyderabad)
🏢 G V Reddy Law Chambers
📍 Hyderabad