11 Sep
|
Growthwiser
|
Ahmedabad
11 Sep
Growthwiser
Ahmedabad
Position: Client Operations Executive Department: Client Operations / Admin Company: Growthwiser Location: Ahmedabad, Gujarat Employment Type: Full-time About the Role We are looking for a responsible and detail-oriented Client Operations Executive to handle the backend operations of our clients. The candidate will be responsible for documentation, application processing, client coordination, follow-ups, and ensuring that client work is completed accurately and on time.
Key Responsibilities - Handle complete backend processing for assigned clients.
- Collect, verify, and organize required client documents.
- Prepare and maintain client files and documentation.
- Process applications related to government schemes, registrations, certificates, loans, and other business benefits.
- Coordinate with clients through calls, WhatsApp, and email for pending documents or information.
- Follow up with relevant departments, portals, and internal teams regarding application status.
- Keep clients updated about the progress of their applications.
- Maintain accurate records of applications, documents, and status updates.
- Identify missing or incorrect information and get it corrected from the client.
- Ensure all assigned work is completed within the required timeline.
- Coordinate with the Sales Team and other internal departments for smooth client handover and processing.
- Maintain confidentiality of client documents and business information.
Requirements - 0–2 years of experience in Back Office, Admin, Client Operations, Documentation, or Customer Support.
- Freshers with good communication and computer skills can also apply.
- Good knowledge of MS Excel, Google Sheets, MS Word, email, and WhatsApp.
- Good written and verbal communication skills.
- Ability to manage multiple clients and tasks simultaneously.
- Strong attention to detail and accuracy.
- Good follow-up and coordination skills.
- Basic understanding of online forms and government portals will be an advantage.
Preferred Skills - Documentation & data management - Client coordination - Follow-up skills - Basic Excel/Google Sheets - Time management - Problem-solving - Attention to detail What We Offer - Professional and growth-oriented work environment.
- Opportunity to learn about government schemes, startup benefits, loans, registrations, and business services.
- Growth opportunities opportunities within the organization.
- Performance-based growth and incentives.
📌 Client Relationship Executive (Ahmedabad)
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