Job Location: Thrissur, MG Road

Candidates with Tamil/Hindi fluency will be prioritized

Job Summary:

We are seeking a dedicated Client Relations Assistant to manage refund-related calls, queries, and communications. The ideal candidate will have experience in customer support or a call center environment, handling both inbound and outbound calls, as well as emails and chat inquiries.

Key Responsibilities:

- Answer and resolve refund-related calls and inquiries
- Process refund requests and provide status updates to clients
- Handle inbound and outbound calls with professionalism and efficiency
- Respond to customer queries via email and chat
- Ensure accurate and timely documentation of client interactions

Qualifications:

- Previous experience in customer support, call center, or related roles




- Excellent communication skills (verbal and written)
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Proficient in handling customer inquiries via phone, email, and chat

Preferred Skills:

- Familiarity with refund processes and handling sensitive customer issues

Job Type: Full time Pay: ₹15,000.00 - ₹25,000.00 per month

Ability to commute/relocate

- Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
- Current Salary
- Expected Salary
- Notice Period

Work Location: In person

📌 Client Relationship Executive (Thrissur)
🏢 Deutsche Consulting
📍 Thrissur