We are looking for a confident and technically sound professional who can communicate effectively with US/international clients and coordinate with internal technical teams.
Location: Panipat, Haryana
Work Mode: Work from Office
Shift: USA/US Timings
Experience: 3+
Employment: Full-time
Responsibilities
- Handle communication with US/international clients.
- Participate in client calls and project meetings.
- Understand client requirements and communicate them to technical teams.
- Coordinate with developers and internal teams.
- Explain technical concepts and project updates to clients.
- Handle client queries and follow-ups.
- Support requirement gathering and project coordination.
- Maintain strong client relationships.
Requirements
- Excellent English communication skills.
- Confident verbal and written communication.
- Experience interacting with US/international clients is preferred.
- Understanding of IT/software concepts.
- Solid coordination and problem-solving skills.
- Ability to communicate technical information clearly to non-technical clients.
- Comfortable working in USA/US shifts.
- Willing to work from office in Panipat.
Preferred Background
Technical Support, Application Support, Business Analyst, Technical Business Analyst, IT Project Coordinator, Technical Coordinator, Pre-Sales, IT Support, Client Success, Implementation or IT Services.
Immediate joiners / short notice candidates preferred.